Used by Agents Availability API guides, How to authenticate with a NewVoiceMedia API, Conversation Analyzer API guides
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Requesting client credentials from NewVoiceMediaTo make calls to an API, you require client credentials (a client ID and secret) API credentials which authenticate your request. Contact your NewVoiceMedia account manager and request client credentials for use with the relevant API. You will receive an email from NewVoiceMedia. The email contains your client credentials which Your API credentials consist of:
Save these details. You will need your client ID and client secret every time you make a call to the API. Adding an API to your existing client credentials
If you do not already have API credentials, you will need to create them in API Admin. For information about creating new API credentials, see Creating new API credentials. Creating new API credentials
Adding a scope to your existing API credentials
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