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The IVR Payments product is a new pilot feature that extends our PCI Pal Agent Assist Secure Payment feature. Customers who need to take automated payments over the phone can add IVR Payments to their PCI Pal service. The IVR Payment service uses the IVR Data Connector applet to get cardholder data. The secure PCI Pal IVR service then collects the sensitive credit card information. This data is then transmitted to your merchant Payment Service Provider for processing. A second IVR Data Collector applet writes response data into a backend system.
Access controls for Dashboards
Dashboard Access Control determines which users access to individual dashboards. Using access controls, administrators can define which users can view, modify, delete, and share which dashboards.
Frankfurt Voice PoP
This feature provides a local telephony presence for NewVoiceMedia customers in mainland Europe. This local presence improves call quality to Eastern and Southern Europe, and Russia.