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- Date/Time. The date and time at which the user performed the action.
- Account. The NewVoiceMedia platform account to which the agent belongs.
- User. The name of the agent who performed the action.
- Action. The action performed.
- Data. Specific data relating to the action.
- IP Address. The IP address of where the action was performed.
You can page through the actions using the specific page number, Next Page and Previous Page links. Click the << << or >> >> links to go straight to the first or last page respectively.
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| Field | Options | Description | ||||||
|---|---|---|---|---|---|---|---|---|
| Search on criteria | List of criteria types | The type of information to use in your search. Select User to search actions by user.
Select Action to search actions by action.Select IpAddress to search action by IP address. Select Data to search actions by data.
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| where value | List of search types | The type of search to perform. Select Matches to perform a case-insensitive search for information. This search returns only the results that match the search criteria exactly. Select Contains to perform a case-insensitive search for information that includes the search term. | ||||||
| Text | The text to use in your search. The field allows up to 50 characters (for User type searches) or 255 characters (for other types of searches). Accepted characters include letters, numbers, hyphens, and underscores. | |||||||
| Start date and End date | Date | The date range used to filter search results.
If you select a Start date, your search returns information from that date.
If you select an End date, your search returns information up to that date.
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