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Taking and sending a message from a caller, Using custom announcements in a Data an Announcer applet
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To use custom audio files, record and save the audio files you need and upload these to Amazon S3. For information about recording suitable audio files, see Recording and preparing audio used in applets. For information about uploading audio files to Amazon S3, see Using the Amazon Simple Storage Service. If you want to use generic or NewVoiceMedia Vonage Contact Center default audio files, you do not need to do this. |