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changes.mady.by.user Helen Griffith

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changes.mady.by.user Dawid Wietrzykowski

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  • The first header has a key of Content-Type. The Content-Type header identifies the type of the content in the Interaction Definition field. In this example, the content type is XML.
  • The second header has a key of Password. The Password header contains the password that the Data Connector must use to access the web service. The password is contained within a custom configuration setting, WebServicePassword. This custom configuration setting is encrypted and stored by NewVoiceMediaVonage Contact Center.

The Data Connector applet sends a value in the orderId element within the Body element. The Data Connector obtains the order ID value from an IVR slot, IVRSlot|OrderId. The caller provided the order ID to an IVR applet earlier in the call.

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