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Excerpt |
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The Self Service Transfer to PCI applet transfers a call from NewVoiceMedia Vonage Contact Center to a secure IVR PCI environment. The applet is part of the standalone payment feature. |
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Field | Options | Description |
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Transfer destination number Data Source | List of available data sources or IVR slots | The data source or IVR slot that contains the telephone number for the IVR framework. NewVoiceMedia Vonage Contact Center transfers the call to this number. |
Transfer CLID Data Source | List of available data sources or IVR slots | The data source or IVR slot that contains the CLID that identifies payment details. NewVoiceMedia Vonage Contact Center transfers this value to the IVR framework. |
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