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When you install version 3.0 or later of Connect, you will have a new home page component in your organisation. This component enables agents to make the calls assigned to them.

Note
If you are using Service cloud, to add Connect to Service cloud, see Adding Connect to Service Clouda console app in Salesforce Classic.
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width40%
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borderWidth1
titleBGColor#0367a0
borderStylesolid
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Page Tree
rootConfiguring Connect

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