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If enabled for your account, you can configure whether ContactWorld should record an outbound call based on the dialed number's prefix. You can specify as many digits as you want in the prefix. Therefore you can define different call recording rules based on the country code, area code, or even entire telephone number.

For example, ContactWorld can automatically record the call when your agent calls a contact in the United Kingdom (with the prefix +44) but not when the agent calls a contact in Spain (with the prefix +34). ContactWorld will use the default call recording settings, if you have no rule defined for a dialed number.

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