changes.mady.by.user Helen Griffith
Saved on Nov 18, 2015
Saved on Jan 14, 2016
To populate
...
the Due Date
field with
the date when the call ended (in the agent's timezone), you must select
the Set due date on call task records
check box in custom settings. For information about
check box,
see Configuring custom settings for optional ContactWorld features in Salesforce.