A user's profile determines which page layout or layouts the user sees in different areas of the ContactWorld for in Salesforce. You can assign appropriate page layouts to profiles.
From ContactWorld version 2.0 of ContactWorld for in Salesforce onward, if enabled for your account, Salesforce ContactWorld creates a task record at the end of a call. For information on about this change, see Call logging in task records—newrecords. To use the new features, you must use the NVM Tasks page layout. To assign the NVM Tasks page layout to user profiles, perform the following steps.
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