| Image | Filename | ||
|---|---|---|---|
 | ACDProcess.png | ||
CPAhome.png | |||
 | DialInConf.png | ||
 | PoppingFlowchartNew.png | ||
 | SS_ACDACD.png | ||
 | SS_ACDQueueSettings.png | ||
 | SS_ACDSalesforceObjectDisplay.png | ||
 | SS_ACDVoluntaryBreakouts.png | ||
 | SS_ACDQueueAnnouncements.png | ||
 | SS_ACDQueueMusic.png | ||
 | SS_ACDNoAnswerTimeout.png | ||
 | SS_ACDAgentHangup.png | ||
 | SS_ACDNoAgentsBreakout.png | ||
 | SS_ACDQueueDurationSettings.png | ||
 | SS_ACDAgentAudioOptions.png | ||
 | SS_ACDGroupSettings.png | ||
 | SS_ACDWrapUpTime.png | ||
 | SS_AnnouncementOptions | ||
 | SS_AppletList.png | ||
 | SS_AppletManager.png | ||
 | SS_CCRDeliveryNumbers.png | ||
 | SS_CCRDeliverySettings.png | ||
 | SS_CCRAudioOptions.png | ||
 | SS_CFDiallingOptions.png | ||
 | SS_CFTranslation.png | ||
 | SS_CFCallRecordingArchive.png | ||
 | SS_CFDialledNumberFilters.png | ||
 | SS_CheckCRMCLIDOptions.png | ||
 | SS_CheckCRMDataOptions.png | ||
 | SS_CheckCRMRoutingOptions.png | ||
 | SS_CIDIVROptions.png | ||
 | SS_CISIVROptions.png | ||
| SS_ContactPad.png | |||
| SS_ContactPadMultiObject.png | |||
| SS_ContactPadNoMatch.png | |||
 | SS_CopyNumber.png | ||
 | SS_CPAHome.png | ||
 | SS_CRRecordingOptions.png | ||
 | SS_CRCommandRunnerSettings.png | ||
 | SS_CRMCCRCallDeliveryOptions.png | ||
 | SS_CRMSSSMSOptions.png | ||
 | SS_CRMTMVoicemailOptions.png | ||
 | SS_DAAnnouncement.png | ||
 | SS_DARouting.png | ||
 | SS_DataRetriever.png | ||
 | SS_DICConfigOptions.png | ||
 | SS_DNRCreateRules.png | ||
 | SS_DNRCurrentRules.png | ||
 | SS_DNRRouterSettings.png | ||
 | SS_DRAction.png | ||
| SS_DRCreateSFObject.png | |||
 | SS_DRFieldsToRetrieve.png | ||
 | SS_DRInterface.png | ||
 | SS_DRRouting.png | ||
 | SS_DRSettings.png | ||
 | SS_DRSFMatch.png | ||
 | SS_IVRCAAudioRouting.png | ||
 | SS_IVRCADataCollection.png | ||
 | SS_IVRCAResponse.png | ||
 | SS_IVRCAValidation.png | ||
 | SS_IVRCDAnnouncement.png | ||
 | SS_IVRCDDigitSelection.png | ||
| SS_IVRCDSAnnouncement1.png | |||
| SS_IVRCDSAnnouncement2.png | |||
 | SS_IVRCDSFriendlyName.png | ||
| SS_IVRCDSMaxInput.png | |||
| SS_IVRCDSNoInput.png | |||
| SS_IVRCDSValidation.png | |||
 | SS_IVRSMDDigitOptions.png | ||
 | SS_IVRSMSStringOptions.png | ||
 | SS_IVRSQEmailSettings.png | ||
 | SS_IVRSQNextApp.png | ||
 | SS_MTAudio.png | ||
 | SS_MTNoInputOptions.png | ||
 | SS_MTOptions.png | ||
 | SS_NewVisualiseButton.png | ||
 | SS_PhoneNumberDirectory.png | ||
 | SS_QSPPriorityOptions.png | ||
 | SS_RCRMCLIDRouting.png | ||
 | SS_RCRMIVRRouting.png | ||
 | SS_RCRMRoutingOptions.png | ||
 | SS_RPPercentageRouting.png | ||
 | SS_RTBAppletSettings | ||
 | SS_RTBBankHoliday.png | ||
 | SS_RTBSelectDate.png | ||
 | SS_RTBSpecialDays.png | ||
 | SS_RBTTimeBasedTableRTBTimeBasedTable.png | ||
 | SS_RTBTimeTable.png | ||
 | SS_RCLIDRoutingOptions.png | ||
 | SS_SEEmailSettings.png | ||
 | SS_SENextApplet.png | ||
| SS_ServiceCloud.png | |||
| SS_ServiceCloudMultiple.png | |||
| SS_ServiceCloudNoMatches.png | |||
 | SS_ServiceVisualization.png | ||
 | SS_ServiceName.png | ||
 | SS_ShimRoutingOptions.png | ||
 | SS_SHPNextApplet.png | ||
 | SS_SHPParameters.png | ||
 | SS_SHPSendReceiveOptions.png | SS_SMCDuration.png | |
| SS_SMSRoutingOptions.png | |||
 | SS_SOAPConfigureWebServices.png | ||
 | SS_SOAPFileUpload.png | ||
 | SS_SOAPNextApp.png | ||
 | SS_SOAPRetry.png | ||
 | SS_SOAPWebServices.png | ||
 | SS_SSSetSLA.png | ||
 | SS_SSSetSLAReadOnly.png | ||
 | SS_STSkillTagger.png | ||
 | SS_STNextApplet.png | ||
 | SS_SWSetWhisper.png | ||
 | SS_TCExistingMappings.png | ||
 | SS_TCTransferAudioOptions.png | ||
 | SS_TCTransferCallNoInput.png | ||
 | SS_TCTransferCallNoMatch.png | ||
 | SS_TMEmailOptions.png | ||
 | SS_TMNextApplet.png | ||
 | SS_TMWarning.png | ||
 | SS_TransferManager.png | ||
 | SS_TransferString.png | ||
| SS_Visualization.png | |||
 | SS_Visualization_HighlightDownload.png | ||
 | SS_Visualization_HighlightLegend.png | ||
 | SS_Visualization_HighlightAdd.png | ||
| SS_VXVoiceXMLURL.png | |||
| SS_NewVisualiseButton.png |