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For ContactWorld features supported in Salesforce editions, see ContactWorld Vonage Contact Center features supported in Salesforce editions

Level of support icons

(tick) Supported

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ContactWorld Connect Features

Salesforce Sales/Service Cloud Editions   

Salesforce Features

 

Professional

EnterprisePerson Accounts
Connect(error)(tick)(tick)
Dial lists from CSV(error)(tick)(tick)
Dial lists from report(error)(tick)(tick)
Dynamic Dial Lists(error)(tick)(tick)
Multiple lists for agents(error)(tick)(tick)

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