...
For ContactWorld features supported in Salesforce editions, see ContactWorld Vonage Contact Center features supported in Salesforce editions
Level of support icons
Supported
...
ContactWorld Connect Features | Salesforce Sales/Service Cloud Editions | Salesforce Features | |
---|---|---|---|
Professional | Enterprise | Person Accounts | |
Connect | ![]() | ![]() | ![]() |
Dial lists from CSV | ![]() | ![]() | ![]() |
Dial lists from report | ![]() | ![]() | ![]() |
Dynamic Dial Lists | ![]() | ![]() | ![]() |
Multiple lists for agents | ![]() | ![]() | ![]() |
...