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A single Dial List contains one or more Dial Entries that are assigned to one or more agents. The assigned agents might not own the Salesforce object (contact, account, lead, and so on) to which the Dial List relates. When you create a Dial List using this method, the resulting Dial List is a dynamic Dial List
Dial Lists created using a filter are either static or dynamic. For information about dynamic Dial Lists, seeĀ Dynamic Dial Lists.
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