What access do supervisors and agents require?For information about user types, see User types in Connect. To give supervisors and agents the correct access to enable them to fulfill their tasks in Connect, you must give them access to the following items: - Dial List and Dial Entry objects.
- Fields in Dial List and Dial Entry objects.
- Specific Dial List and Dial Entry records.
You can either use the provided permission sets or manually configure the permissions. Panel |
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title | In this section |
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