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Excerpt

Open the following URL in a new tab in the same browser in which you are logged into Salesforce:
https://login.salesforce.com/packaging/installPackage.apexp?p0=04tA0000000KLYZ 04tA0000000KLZr (version 2.12.01)

Note

To install ContactWorld for Salesforce into a test environment, use the following URL:
https://test.salesforce.com/packaging/installPackage.apexp?p0=04tA0000000KLYZ04tA0000000KLZr (version 2.12.01)

The installation page appears.