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| To ensure that Connect can access ContactWorld, you must configure some settings in Salesforce. You must set the following values: - ContactWorld URL
- Call Time Out
- ContactWorld Account Key
- ContactWorld API Authentication Token
You can optionally set values in the Cache size and Cache , Cache expire time (s), Max cache expire time (s) and Outstanding calls expire time (s) fields. 
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| borderColor | #eeeeee |
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| bgColor | white |
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| titleColor | white |
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| borderWidth | 1 |
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| titleBGColor | #0367a0 |
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| borderStyle | solid |
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| title | Progress |
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To create or edit the required custom settings, perform the following steps:
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