How can I automate the
...
presented CLID when an agent makes an outbound call?
From version 2.3 of ContactWorld Connect, if enabled for your account, you can configure ContactWorld Connect to dynamically select a callback number. The dynamically selected callback number takes precedence for individual calls over both the callback number defined by your agent in ContactPad and your account's default callback number. For information on callback numbers, see Callback numbers.
...