Versions Compared

Old Version 8

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version 9

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Section


Column
width60%

Insert excerpt
_ExcerptCallRecordingsSFExcerptCallRecordingsEmbedSF
_ExcerptCallRecordingsSFExcerptCallRecordingsEmbedSF
nopaneltrue

You can also add links to call recordings to task records. For information about adding call recording links, see Adding a call recording link to Salesforce tasks.


Column
width40%


Panel
borderColor#eeeeee
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#0367a0
borderStylesolid
titleProgress
Page Tree
rootConfiguring call recordings in task records




Info

If the Quality Management call recording annotation feature is enabled for your account, you can use the enhanced call recording player with comments. For information about configuring Quality Managementthe call recording annotation feature, see Configuring Quality Management call recording annotation in Salesforce.

How do I configure the Call Recording Player in Salesforce Classic?

...