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Excerpt

Admin users always have access to all users in the account they are logged in to.

Supervisor users have access to supervisor, wallboard and agent users who are: 

  • assigned to the group or groups that the supervisor has Read or Write permission to
  • not assigned to any group and the supervisor has the View Unassigned Users permission

Supervisor users also have access to other supervisor or wallboard users who are their managees, and themselves.

Supervisors have no access to admin users.