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Installing the latest version of Vonage for Service Cloud Voice into Salesforce

To install Vonage Contact Center for Service Cloud Voice into Salesforce, perform the following steps:

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In another browser window, go to https://nvm.force.com/hub/s/package-install-link-and-password on the Vonage Contact Center Community Hub. If you are prompted to log in to the Community Hub, do so.

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After reading the information on the page that appears, click either the Production or the Sandbox installation link as appropriate for your Salesforce org. The install page appears.

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contact your account manager who can provide you with the required package or an installation link. Follow the instructions as appropriate.

You must now configure your installation of Vonage for Service Cloud Voice in Salesforce. For information about configuring Vonage for Service Cloud Voice, see Configuring Vonage for Service Cloud Voice.