The GET /groups
endpoint gets a list of all groups that the requestor has access to.
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Request parameters
The endpoint accepts the following query parameters:
limit
Type | Required | Example |
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integer | False | 25 |
The required number of items per page. Minimum of 1. Maximum of 5000. Default is 25.
page
Type | Required | Example |
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integer | False | 1 |
The required page. Minimum of 1, maximum of 1000000000. Default is 1.
Responses
Responses contain a list of all groups that the requester has access to.
Successful response
Successful requests return a 200 Success
code and a collection of groups.
Example response
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{
"groups": [
{
"groupId": "38baddf8-932d-4bb4-9840-5e28f719fa3e",
"groupName": "Group1",
"groupMaxUnexpectedTime": 500,
"groupMaxWrapUpTime": 500,
"groupDisplayId": "44587"
},
{
"groupId": "faa79c3e-2056-4757-ad12-676c7e5cdf5c",
"groupName": "Group2",
"groupMaxUnexpectedTime": 500,
"groupMaxWrapUpTime": 500,
"groupDisplayId": "699854"
},
{
"groupId": "1613a31b-91e2-4a42-90a4-b4523d0388a5",
"groupName": "Group3",
"groupMaxUnexpectedTime": 500,
"groupMaxWrapUpTime": 500,
"groupDisplayId": "2547"
}
]
} |
where:
groups
. A collection of groups.groupId
. The unique ID of the group.groupName
. The group’s name, used for display purposes throughout the Vonage Contact Center (VCC) platform.groupMaxUnexpectedTime
. The maximum time, in seconds, that a user in the group can be in any of the Unexpected or Fault states, such as Fault on Line, No Answer, or Line Busy. The default is 10 seconds.groupMaxWrapUpTime
. The maximum time, in seconds, that a user in the group can be in the Wrap Up (Auto) state. The default is 10 seconds.groupDisplayId
. The group's unique ID.