Page Comparison

The POST /groups endpoint creates a new group using the provided values.

...

{
  "groupName": "GroupName",
  "groupMaxUnexpectedTime": 1000,
  "groupMaxWrapUpTime": 1250,
  "groupDisplayId": "85479"
}

where:

• groupName. The name of the group.
• groupMaxUnexpectedTime. The maximum time, in seconds, that a user in the group can be in any of the Unexpected or Fault states, such as Fault on Line, No Answer, or Line Busy. The default is 10 seconds.
• groupMaxWrapUpTime. The maximum time, in seconds, that a user in the group can be in the Wrap Up (Auto) state. The default is 10 seconds
• groupDisplayId. The group’s unique ID.

Responses

Successful response

Successful requests return a 200 Success code.