Page Comparison

The GET /groups/{groupId} endpoint returns the group matching the group ID provided.

...

The group ID of the required group.

Requests

Request a single group

curl -L -X GET "https://***.api.newvoicemedia.com/useradmin/groups/8e22b1fe-d2ea-403d-8c03-50eb21188e79" \
-H "Accept: application/vnd.newvoicemedia.v4+json" \
-H "Authorization: Bearer <ACCESS_TOKEN>"

Responses

Responses contain the requested skill object.

Successful response

Successful requests return a 200 Success code and the requested skill.

Example response

{
  "groupId": "38baddf8-932d-4bb4-9840-5e28f719fa3e",
  "groupName": "Group",
  "groupMaxUnexpectedTime": 1500,
  "groupMaxWrapUpTime": 500,
  "groupDisplayId": "795"
}

where:

• groupId. The unique ID of the group.
  
• groupName. The group’s name, used for display purposes throughout the Vonage Contact Center (VCC) platform.
• groupMaxUnexpectedTime. The maximum time, in seconds, that a user in the group can be in any of the Unexpected or Fault states, such as Fault on Line, No Answer, or Line Busy. The default is 10 seconds.
• groupMaxWrapUpTime. The maximum time, in seconds, that a user in the group can be in the Wrap Up (Auto) state. The default is 10 seconds.
• groupDisplayId. The group's unique ID.