The GET /presences/users endpoint returns the presences of all the users.
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Type | Required | Example |
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| Array of Strings | True | daab05ec-ba50-45af-a6fd-3b01cdc6f39b |
Comma-separated list of user IDs. The maximum number of user IDs is 50 in one query. Individual user IDs are unique within the account.
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A user's ID can be obtained via the Users API endpoints. |
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userId. A user identifier. The user ID is unique within the account.updated. Date and time (UTC) of the last change of user's presence.presence. The presence definition.presenceId. A presence definition identifier. The presence definition ID is unique within the account.selectable. Indicates if this presence has been configured to appear for Agents to select.category. Category of the presence definition.categoryType. Type of presence definition category. Allowed values: LoggedOut, Away, ExtendedAway, Readydescription. Description of the presence category. Used for display purposes only.
description. Description of the presence definition. Used for display purposes only.
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