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used by Using ContactPad with WebRTC, ContactPad with WebRTC, Enabling individual agents to use ContactPad with WebRTC, Enabling an account to use WebRTC

We develop and test the WebRTC for Vonage Contact Center extension in the latest versions of Chrome and Edge only

macOS. Not all configuration options are available in Firefox and Safari.

Supervisor monitoring does not work with WebRTC.

Excerpt

We only officially support using ContactPad with WebRTC :

  • When using the WebRTC for Vonage Contact Center extension in Google Chrome or Microsoft Edge (Chromium).
    • In

    in the most recent

    version

    versions of Chrome

    or

    , Edge, Firefox, and Safari for Windows and

    Mac OS X.
    Note