Page Comparison

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Viewing and downloading system activity

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Vonage Contact Center keeps track of many supervisor activities, such as logging in to the VCC Admin Portal, creating a new agent, changing an agent's states, or creating a new applet in Interaction Plans Architect. For a list of all tracked actions, see Tracked actions. In the Audit Log area of the VCC Admin Portal you can view and search these actions.

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In Time zone, select the time zone used to present the data.

Field	Options	Description
Choose your preferred time zone	List of time zones	The time zones are sorted in time order compared to Coordinated Universal Time, and then by time zone name. Info The default time zone is the time zone used on your device. If you choose a different time zone, your chosen time zone is used in future visits to the audit log on this device. If the browser cache is cleared, the value will revert to the value set on your device.

In the main section of Audit Log, all the tracked actions are displayed. By default, all the tracked actions appear. Each action includes the following information:

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