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When you have the WebRTC tab open and you make or receive a call, WebRTC can use the WebRTC tab to route audio directly to you instead of routing it through the remote desktop server. Bypassing the remote desktop server helps avoid latency and packet loss issues.
You can still control the call (accept or reject, mute, hang up, and so on) from either the WebRTC tab on your local computer or in in ContactPad on your virtual desktop.
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If you log out of ContactPad on your virtual desktop, the WebRTC tab on your local machine will not be able to route audio to you. |
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If you close the WebRTC tab, you may experience issues with call quality. |
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