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Vonage has introduced a new login process for ContactPad embedded within iFrames. This update aligns with changes in web privacy, including the phasing out of third-party cookies by browsers like Google Chrome.
For information about the new login, see How the login experience has changed.
Key changes:
- Single login button: Users will see a streamlined login interface with a single button and any single sign-on options enabled.
- Pop-out authentication: A separate authentication window will appear when logging in or logging out.
- Pop-up permissions: Users must enable pop-ups for Vonage on their first logout, allowing Vonage to end all sessions.
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To allow users more time to prepare, we have delayed the go-live date from May 6, 2024, to May 28, 2024. |
This change will go live on May 27, 2024. Effective immediately, customers can opt into this change ahead of time, allowing for a scheduled rollout. To opt in, please get in touch with your Customer Success Manager or Account Manager. Once enabled, follow this guide on How to adopt the new login flow early.
This change is part of our ongoing commitment to user security and privacy, adapting to the latest web standards. For any queries or feedback, please reach out to Vonage support.
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