Versions Compared

Old Version 2

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version Current

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Note

Vonage Premier for Service Cloud Voice has the following limitations:

  • Call controls: Mute and DTMF digits are only supported for agents using WebRTC.
  • Agents cannot use DTMF to warm transfer interactions to an interaction plan. You must clear the Allow DTMF Transfer check box in interaction plans that agents can transfer interactions to.
  • Vonage Premier for Service Cloud Voice is not supported with Enhanced Omni-Channel.


In this section

Child pages (Children Display)

...