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In the User Admin area of the NewVoiceMedia platform, you can configure schedules.

Note

You cannot currently delete a schedule.


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To create a new schedule, perform the following steps:

  1. Go to User Admin. For information about accessing User Admin, see Accessing and finding your way around User Admin. User Admin appears.
  2. To add a new schedule, click Create New and click Schedule on the menu that appears.
    Create new group
  3. A new schedule appears. Provide the following information:

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    As you enter information into fields, the fields' borders change to green and a blue undo icon appears alongside those fields. Click the icon to clear the field.
    If you leave a mandatory field empty or enter a value that is not valid, the field's border changes to red and an information icon appears. Click the icon to see the message. The number of errors appears alongside the Create button. You cannot click Create until you have corrected all the errors.
    Invalid scheduleImage Modified
    Change the data accordingly. You cannot save the schedule until you correct all errors.

  4. When you have provided valid information in all mandatory fields, click Create. Your new schedule is created. Alternatively click Cancel to cancel creating this new schedule.

How do I view an existing schedule's details?

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To update an existing schedule, perform the following steps:

  1. Go to User Admin. For information about accessing User Admin, see Accessing and finding your way around User Admin. User Admin appears.
  2. Click the SCHEDULES tab. A list of schedules in your account appears. Locate the schedule you want to edit using search or by scrolling the list.
  3. When you find the schedule you want to edit, click Edit. The schedule's details appear.
  4. Update the information in the fields as required.
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    As you change the information in the fields, the fields' borders change to green and a blue undo icon appears alongside those fields. Click the icon to revert the contents of the field to the saved version.
    If you leave a mandatory field empty or enter a value that is not valid, the field's border changes to red and an information icon appears. Click the icon to see the message. The number of errors appears alongside the Update button. You cannot click Update until you have corrected all the errors.
  5. When you have finished making changes, click Update. Your changes are saved. Alternatively click Cancel to undo all your changes.
Note

You cannot currently delete a schedule.


How do I add a user to a schedule?

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