In the User Admin area of the NewVoiceMedia platform, you can manage your users, skills and groups in the account you are logged in to.
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User Admin is the area within the NewVoiceMedia platform in which you can create, edit and delete users in the account you are logged in to.
To access User Admin, perform the following steps:
- Log in to the NewVoiceMedia platform as a supervisor or administrator. For information about logging in to the NewVoiceMedia platform, see Logging in to the NewVoiceMedia platform.
From the NewVoiceMedia platform homepage, move your mouse pointer over the menu icons on the left of the page.
Section Column width 60% In the menu that appears, click User Admin. User Admin appears.
Column width 40% User Admin appears, containing a list of all of the users in your the account you are logged in to.
How do I find what I'm looking for?
When you first access User Admin, a list of the users in your account in the account you are logged in to appears. In User Admin, you can find users, groups and skills in various ways.
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Use the Search field to filter the lists of users, groups, skills and schedules in the account you are logged in to. Type the value you want to search for. As you type, the number of users, groups, skills and schedules in each list that match your search query updates.
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