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When you have finished a call, you have two options:

  • Call the next customer in your Dial List. In the blue area above the customer detail record,

...

  • click Next. The next customer detail record appears, and, if the Dial List mode is Automatic, the Dialer calls the customer.
  • Take a break before calling the next customer in your Dial List. In the blue area above the customer detail record,

...

  • click Take a Break. Your Dialer launch page appears.
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Completing a callImage Modified