Used by API
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Credentials and How to authenticate with a
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Vonage Contact Center API (using the new API gateway)
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Scopes define which API, or APIs , and resources your a user can access using user-level API credentials can access and what actions you they can perform using the API with these credentials. You . When the user creates their credentials, they must specify one or more scopes when you create your credentials. When you request available scopes. Available scopes depend on their user license, admin or supervisor. Admin users have all scopes available; supervisors have only Read or download interaction content and Read VCC user details, settings, and presences. When the user then requests a bearer access token for your their credentials , you need to using the VCC Authentication API, they must specify which one of the credential's scopes the token is for. The scope for API credentials for most NewVoiceMedia VCC APIs is in the format |