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The IVR Send Questionnaire sends information collected by the IVR collect applets from a post-call survey to a specified email address. For information |
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about the IVR collect applets, |
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and IVR Collect Digit String applet. For information about using the IVR Send Questionnaire applet in creating a post-call survey, see Creating a post-call survey. |
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E-mail Settings
Field | Options | Description |
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Email To | Text | The email address to send the collected IVR information to. |
Email From | Text | The email address that the email is sent from. |
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Email Subject |
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Not applicable | Data Collected, [Applet Name] on [Line Number] |
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Concatenate audio | Select, clear | Determines whether to concatenate the collected audio or not. Select Concatenate audio to put all collected audio into one audio file. |
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| width | 60% |
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Next Application
Field | Options | Description |
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Next applet | List of available applets | The applet that the call is routed to next. |
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| width | 40% |
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