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How do I remove the Clone button from the Active, Pending or Processed Dial Entry or Dial List page layouts?

If you are using Dial List and Dial List Entry page layouts that Active, Pending or Processed Dial Entry or Dial List page layouts that have a Clone button, perform the following steps to remove the button.

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  1. Go to the Administration Setup Page in Salesforce.
  2. Scroll down until you see the App Setup section on the left-hand side. In the section, expand Create.
  3. In the expanded list of items, click ObjectsCustom Objects appears.

  4. Locate Dial List in the list of custom objects.

    Section
    Column
    width60%

    Click Dial List to open the Dial List custom object.

    Column
    width40%

    Open Dial ListImage Modified

  5. Scroll down to Page Layouts.

    Section
    Column
    width60%

    Click Edit alongside Dial List Layout.

    Column
    width40%

    Edit Dial List layoutImage Modified

  6. If the Clone button is available in the Dial List Detail layout, drag the button to the Dial List Layout area at the top of the screen.

    Section
    Column
    width60%

    The button is removed from the Dial List Detail page layout and appears in the Buttons section in the Dial List Layout area.

    Column
    width40%

    Remove Clone button

  7. Click Save. Repeat task for Dial Entry for Active, Pending or Processed Dial Entries.