In ContactWorldthe Vonage Contact Center admin portal, time stamps in some for most features are presented in the user's system's time zone, while time stamps in other features use the time zone of the cloud on which their account is located.
Time stamps for the following features use the Coordinated Universal Time (UTC):
- Audit Log (in Administration). By default, Audit Log presents the date and time of audit logs in UTC. However, the user can choose a different time zone if preferred. For information, see Audit Log.
- IVR Data Collector.
Time zones of
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VCC admin portal clouds
Cloud| Region | Location | Time zone | Daylight saving time zone |
|---|
8Slough, UKCoordinatedUniversalBritish Summer Time (BST, UTC +1) | 11 | Enfield, UK | | Not applicable |
| Frankfurt | Coordinated Universal Time (UTC) |
British Summer Time (BST, UTC +1) | 12| Not applicable |
| APAC |
| Sydney | Australian Eastern Standard Time (AEST, UTC +10) | Australian Eastern Daylight Saving time (AEDST, UTC + 11) |
14 |
| Singapore | Singapore Standard Time (SST, UTC +8) | Not applicable |
16Pacific Standard Northern California | | Oregon | Coordinated Universal Time ( |
PST, -8 Pacific Daylight Time (PDT, UTC -7) | 17 | | Not applicable |
| Northern Virginia |
Pacific Standard | Coordinated Universal Time ( |
PST, -8 Pacific Daylight Time (PDT, UTC -7)