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We develop and test the WebRTC for Vonage Contact Center extension in the latest versions of Chrome and Edge

only.

Supervisor monitoring does not work with WebRTC (unless you are using the Team Dashboards (beta access)).

Excerpt

We only develop, test, and support using ContactPad with WebRTC :

  • When using the WebRTC for Vonage Contact Center extension in Google Chrome or Microsoft Edge (Chromium).
    • In the

    in the most recent version of Chrome

    or Edge for Windows and Mac OS X.
    Note