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Vonage Contact Center keeps track of many supervisor activities, such as logging in to the VCC Admin Portal, creating a new agent, changing an agent's states, or creating a new applet in Interaction Plans Architect. It also tracks some agent activities, such as reporting a problem in ContactPad. For a list of all tracked actions, see Tracked actions. In the Audit Log area of the VCC Admin Portal you can view and search these actions.
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