The NewVoiceMedia platform Vonage Contact Center provides a fully-featured call contact center hosted on the network for call contact center agents. The NewVoiceMedia Vonage Contact Center hosted solution means that no customer-premises equipment (CPE) is required, meaning that the client does not need to worry about costly systems integration or maintenance.
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cql | label = "faqs_contactworld" and space = currentSpace ( ) |
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labels | faqs_contactworld |
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General features
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labels | features_contactworld |
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Getting started
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labels | starting_contactworld |
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Using
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labels | using_contactworld |
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Agents
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labels | agents_contactworld |
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Supervisors
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cql | label = "supervisors_contactworld" and space = currentSpace ( ) |
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labels | supervisors_contactworld |
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Calls
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labels | calls_contactworld |
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Skills
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labels | skills_contactworld |
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Settings
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cql | label = "config_contactworld" and space = currentSpace ( ) |
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labels | config_contactworld |
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Reference
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cql | label = "reference_contactworld" and space = currentSpace ( ) |
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labels | reference_contactworld |
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