...
In addition to the free-text Notes field, you can add other fields to the Log a Call area. You can add up to six standard task or custom activity fields.
Additional fields can be of the following data types:
- Number
- Checkbox
Text
Note title Long and rich text areas Text and Text Area types are allowed, but Text Area (Long) and Text Area (Rich) are not.
Picklists and Picklist (Multi-Select)
Note title Known limitations in Log a Call in Lightning Experience - We do not support Picklist (Multi-Select) fields in Log a Call in Lightning Experience.
- Values in Picklist fields in Log a Call cannot be restricted due to a Salesforce Lightning Experience limitation.
- Date and Date/Time
- Dependent picklists
To override the default subject of 'Outbound call to xxxxx' or 'Inbound call from xxxxx', add a Subject field to the Log a Call area.
...
| title | Data-type limitations |
|---|
...
.
The following images show examples of these fields:
...