The following tables contain the Connect features supported in Salesforce editions.
For ContactWorld Vonage Contact Center features supported in Salesforce editions, see ContactWorld see Vonage Contact Center features supported in Salesforce editions
Level of support icons
Supported
Unsupported
| ContactWorld Connect Featuresfeatures | Salesforce Sales/Service Cloud Editions | Salesforce Featuresfeatures | ||
|---|---|---|---|---|
Professional | Enterprise | Person Accountsaccounts | ||
| Connect | | | | |
| Dial lists from CSV | | | | |
| Dial lists from report | | | | |
| Dynamic Dial Lists | | | | |
| Multiple lists for agents | | | | |
| Insert excerpt | ||||||
|---|---|---|---|---|---|---|
|