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Using Vonage WebRTCIf you refresh or close the webpage that contains ContactPad during a the ContactPad that is connected to the call, you will be disconnected from the call. While you are disconnected, the other party will remain connected but won't hear anything.

  • If you have multiple webpages with ContactPad running in them, you will be reconnected to the call within a few seconds in one of the other webpages.
  • If you don't have any other webpages running ContactPad:
    • If you refreshed the webpage, you will be reconnected when the refreshed webpage reloads.
    • If you closed the webpage, you must open a new webpage containing ContactPad within 20 seconds and you will be reconnected in that page. If you do not open a new webpage containing ContactPad, or do so after 20 seconds, you cannot be reconnected to the call . The call ends.
Using another WebRTC provider
    • and the call will end.

When using the backup WebRTC provider

(If ContactPad loses connection with Vonage's WebRTC and if enabled for your account, we will automatically connect ContactPad to a backup WebRTC provider to restore service.)

If you refresh or close the webpage that contains ContactPad during a call, you will be disconnected from the call. You will go into a wrap state.

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