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| The Send SMS applet sends one or more SMS messages when a call is routed through the applet using Vonage's Messages API. |
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For information about using the Send SMS applet, see Sending SMS messages from ContactWorld.
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API credentials
| Field | Options | Description |
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| Vonage API Key | Text | The API key created in your Vonage's API dashboard. |
| Vonage API Secret | Text | The API secret created in your Vonage's API dashboard. |
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For information about creating a key and secret in Vonage's API dashboard, see Using the Vonage Dashboard for Account management. |
SMS options
| Field | Options | Description | ||
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| From number | Text | The phone number or name from which the SMS message appears to be sent. You can use a combination of text, digits and data sources. The resulting value in the From number field can contain a maximum of 11 characters or 20 digits.
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For example, "02072068888" or "XYZ Ltd" or "
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| To number(s) | Destination numbers | One or more numbers to which the SMS is sent. You can specify numbers in local and international formats. You can send an SMS to a maximum of 100 destination numbers. If you specify more than 100 numbers, the SMS applet sends an SMS message to the first 100. Separate multiple values with a comma. The numbers must all have the same destination country. You can use a combination of digits and data sources.
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For example, "02072068888, 00442072068888, +442072068888, | ||||
| Dynamic destination country | Select or clear | Determines whether you use a dynamic or static destination country. Select the Dynamic destination country check box to use a data source to define the destination country for the SMS message or messages at run time. Clear the Dynamic destination country check box to use a static destination country for the SMS message or messages. | ||
Destination country | List of available countries | A list of all supported destination countries. Click the destination country for the SMS message or messages.
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| Destination country data source | List of available data sources | A list of all available data sources. Click the data source that will contain the destination country at run time.
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| Message | Text | The content of the SMS. The message can contain a maximum of 255 characters.
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For example, "The balance for account number |
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Routing
Next applet
| Field | Options | Description |
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| Next applet | List of available applets | The applet that |
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| Vonage Contact Center routes the call to after sending the SMS. |
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