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| width | 60% |
|---|
To ensure that Connect can access ContactWorld, you must configure some settings in Salesforce. You must set the following values:
- ContactWorld URL
- Call Time Out
- ContactWorld Account Key
- ContactWorld API Authentication Token
You can optionally set values in the Cache size, Cache expire time (s), Max cache expire time (s)
...
, Outstanding calls expire time (s)
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| width | 40% |
|---|
...
| borderColor | #eeeeee |
|---|---|
| bgColor | white |
| titleColor | white |
| borderWidth | 1 |
| titleBGColor | #0367a0 |
| borderStyle | solid |
| title | Progress |
...
, Ignore dial list stats, Click To Dial support in Connect and Use Next Contact Time fields.
To create or edit the required custom settings, perform the following steps:
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