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To use custom wait time announcements, you must record the required audio files as determined by your intended announcements. For information about different types of wait time announcements, see Custom applet announcements.
You The time in queue uses the same rules as the time type announcements, so you will need audio files for numbers up to the maximum time callers are likely to wait in a queuefrom 0 to 59.
Depending on the type of wait time announcement, you will need the following prompts:
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