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The PUT /users/{userId}/schedules endpoint replaces the user’s schedules for the user matching the user ID provided.

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Table of Contents

Request parameters

Query parameters

...

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Headers

Header parameters in Requests (User Admin API) apply to this endpoint.

Authorization scopes supported:

ScopeAccess granted
users:writeEntire endpoint

Parameters

userID

Type

Required

Example

StringTrue2f9207ca-8922-4245-bfc5-d8f42939e29a

The user ID of the required user.

Requests

Example Request

Code Block
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curl -L -X PUT "https://***.api.newvoicemedia.com/useradmin/users/8e22b1fe-d2ea-403d-8c03-50eb21188e79/schedules" \
-H "Content-Type: application/json" \
-H "Accept: application/vnd.newvoicemedia.v4+json" \
-H "Authorization: Bearer <ACCESS_TOKEN>" \
--data-raw "<JSON BODY>"

Request body parameters

The endpoint requires an agentSchedules object in JSON format as in the request body.

Tip

This endpoint replaces the agents schedules.

  • To add a new schedule, you must request the current schedule list and append the new schedule Id. 
  • To remove a new schedule, you must request the current schedule list and remove the target schedule Id from the list.

Example request body

Code Block
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{
  "agentSchedules": [
    {
      "scheduleId": "bfe83c27-1daa-4f4f-9f80-e278bf79e327"
    }
  ]
}

where:

  • agentSchedulesThe schedules assigned to the agent.
    • scheduleIdThe unique ID of the schedule that the agent is assigned to.

Responses

Successful response

Successful requests return a 200 Success code.

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