Page Comparison

If you refresh or close the webpage that contains ContactPad during a the ContactPad that is connected to the call, you will be disconnected from the call. While you are disconnected, the other party will remain connected but won't hear anything.

• If you have multiple webpages with ContactPad running in them, you will be reconnected to the call within a few seconds in one of the other webpages.
• If you don't have any other webpages running ContactPad:
  • If you refreshed the webpage, you will be reconnected when the refreshed webpage reloads.
  • If you closed the webpage, you must open a new webpage containing ContactPad within 20 seconds and you will be reconnected in that page. If you do not open a new webpage containing ContactPad, or do so after 20 seconds, you cannot be reconnected to the call . The call endsand the call will end.

When using the backup WebRTC provider

(If ContactPad loses connection with Vonage's WebRTC and if enabled for your account, we will automatically connect ContactPad to a third-party backup WebRTC provider as a backupto restore service.)

If you refresh or close the webpage that contains ContactPad during a call, you will be disconnected from the call. You will go into a wrap state.