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The POST /interactions/external-storage endpoint enables you to create an external storage item that will be used to authenticate Vonage Contact Center to transfer data from VCC to the storage provider.

...

Authorization scopes supported:

ScopeAccess granted
interaction-content:readEntire endpoint

Parameters

The endpoint accepts the following body parameters:

storageProvider

Type

Required

Example

StringTrueS3

Storage provider. Currently supported storage providers: 

  • S3

credentials

Type

Required

Example

ObjectTrue

{

  "roleArn": "arn:aws:iam::account:role/role-name-with-path",

  "region": "us-east-1",

  "bucketName": "customer-bucket"

}

Credentials to the external storage that allow VCC to transfer data to it. The format of the object depends on the selected provider. For more information see the following table:

ProviderFormat
S3
{
  "roleArn": "string",
  "region": "string",
  "bucketName": "string"
}

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Code Block
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{
  "jobIdexternalStorageId": "74137e23-9716-4e5c-ad92-36343c248282"
}

where:

  • jobIdexternalStorageId. The unique identifier of the external storage item.

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