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A user identifier. The user ID is unique within the account.
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A You can get a user's ID can be obtained via using the Users API endpoints. |
Request body parameters
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A presence definition identifier. The presence definition ID is unique within the account.
Requests
Set
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presence of user with ID daab05ec-ba50-45af-a6fd-3b01cdc6f39b to presence
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with ID eaed6862-14fa-4114-be62-b8709b5d4a49
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curl -L -X PATCH "https://***.api.newvoicemedia.com/agents/daab05ec-ba50-45af-a6fd-3b01cdc6f39b/presence"
-H "Authorization: Bearer <ACCESS_TOKEN>" -H "Accept: application/vnd.newvoicemedia.v1+json"
-H "Content-Type: application/json"
--data-raw "{
\"presenceId\": \"eaed6862-14fa-4114-be62-b8709b5d4a49\"
}" |
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userId. A user identifier. The user ID is unique within the account.updated. Date and time (UTC) of the last change of user's presence.presence. The presence definition.presenceId. A presence definition identifier. The presence definition ID is unique within the account.selectable. Indicates if this presence has been configured to appear for Agents to select.category. Category of the presence definition.categoryType. Type of presence definition category. Allowed values: LoggedOut, Away, ExtendedAway, Readydescription. Description of the presence category. Used for display purposes only.
description. Description of the presence definition. Used for display purposes only.
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