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- Sign up for a Vonage Contact Center (VCC) account. Find more information on how to do this at Vonage | Cloud Contact Center.
- Set up a working interaction plan in which interactions are delivered to your agents. For information about setting up interactions plans and using VCC to make and receive interactions, go to Interaction Plans Architect/wiki/spaces/PD/pages/40698199.
- Get your client credentials from the VCC Admin Portal, adding the users:read or users:write scope. For information, see Getting API credentials from VCC in How to authenticate with a Vonage Contact Center (VCC) API.
- Use your client credentials to get your bearer access token. You must use your bearer access token to send API requests. The Authentication (User Admin API) section contains information about getting your bearer access token.
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